How To Make a Return

Our focus is your complete satisfaction in your dealings with us and the product you purchase from shopkbloom. Please read through our return policy and procedures stated below.  If you have any questions or concerns, please do not hesitate to contact our customer service using the contact information below.

If you are not completely satisfied with your purchase, you may return merchandise purchased from our standard catalog* within 14 days from the date of delivery.

We do not accept return of items purchased from our Thrift Store section.  All sales from the Thrift Area are final.

  • 14 days to return new and still in packaging, merchandise for full refund
  • 5 days to contact us about any damaged items in your shipment

Contact Customer Service by email to begin the return process.

Email: customerservice@shopkbloom.org

For Basic Returns
Place items in a sturdy shipping package. Include a copy of the Packing Slip in your package.
Note: The original shipping charges incurred on your purchase AND the charge for returning unwanted items are non-refundable.

For Damaged, Defective, or Missing Merchandise:
Please inspect and count merchandise at the time of delivery. Please send claims  for missing, damaged and/or defective merchandise (if possible please include photos) to:

Customer Service at: customerservice@shopkbloom.org
A Customer Service Representative will contact you with further instructions.

Return Packages to:
Watch These Kids Bloom, Inc. 
1055 Coleman Road #2121
San Jose, Ca 95123

PLEASE NOTE:
Merchandise Condition & Packaging - Items must be in the same condition in which they were received to ensure full credit. Items must be returned in original packaging, including all accessories. 

Past 14 Days - If you are not able to return the product within 14 days please notify customer service at the time you send in your returns request. Otherwise, returns received after 14 days from delivery will incur a 15% restocking charge which will be deducted from the refund amount. After 30 days a 25% restocking fee will be incurred and deducted from the refund amount.